Customer Support
Our professional customer support team is available 24/5 to assist you, and you can also contact our senior account managers for help.
Live Chat
24/7 instant support through our live chat system
Phone Support
Speak directly with our expert support team
Email Support
Detailed support via email for complex queries
Frequently Asked Questions
Find quick answers to the most common questions about trading, accounts, platforms, and our services.
Account Management
How do I open a trading account?
What documents do I need for verification?
How long does account approval take?
Can I have multiple accounts?
Trading
How do I place my first trade?
What are the trading hours?
What is the minimum trade size?
How do spreads work?
Deposits & Withdrawals
What payment methods are accepted?
How long do withdrawals take?
Are there any deposit fees?
What is the minimum deposit?
Platform Support
Which trading platforms do you offer?
How do I download the mobile app?
Can I use multiple platforms?
Is there a demo account available?
Get in Touch
Send us a Message
Contact Information
Registered Address
Top Floor, Lolam House, Kumul Highway, Port Vila, Vanuatu
Licensed and regulated for your security and peace of mind.
Complaints Procedure
We take all complaints seriously and aim to resolve them fairly and promptly according to regulatory guidelines.
File a Complaint